Recover Unpaid Invoices
Your Business Deserves

Secure your assets by getting reliable debt recovery solutions. Knowledgeable debt collectors from Milliken and Michaels are here to help you get your money from nonpayers. 

Request a Free Consultation

Don’t be in the Dark on your Collections
Where Communication Isn’t Extra—It’s Expected.

Milliken & Michaels delivers both results and reports.

Why Choose Milliken & Michaels

Client Transparency

We offer a 24/7 Client Access Portal for real-time updates on every account. Fully licensed, bonded, and insured, we prioritize your security with clear, transparent communication.

Full-Service Agency

From collections to legal enforcement, we handle it all. If accounts remain uncollected, we partner with attorneys to guide you through the legal process seamlessly.

Rate of Recovery

Achieving a 75% recovery rate requires a balanced approach; we work diligently to resolve accounts while protecting your brand’s reputation.

Agency Detective Program

We never duplicate our clients efforts. Our first contact is made by a license bonded private investigator who explains to your debtor that he is going to do a complete asset and liability investigation on the company. This approach insures a 75% call back rate resolving the accounts in as little as 14 days.

International

Experience the difference between our international debt collection services. Learn more about how we can assist you in recovering outstanding debts across borders and navigating the complexities of international debt collection with confidence and efficiency.

Client Profile Searches

Have an account you aren’t quite ready to place for collections? Then utilize our Free Financial Audit on your concerning account. Make a decision based on what’s going on behind closed doors. Best part is the customer will never know.

Maintaining your Customer Relationships

Maintaining your Customer Relationship: Your customer won’t even know they are in collections. We do this by taking an audit approach stating we have been retained by your company to audit your accounts. Should the customer not pay we are able to escalate further communication.

Expertise and Efficiency

Milliken & Michaels stands out in the debt collection industry with its unparalleled expertise and commitment to efficiency. With a team of recovery specialists boasting a combined 100 years of experience, we’ve developed a deep understanding of effective collection strategies across various industries. Our approach is tailored to each client, ensuring maximum recovery rates while maintaining professionalism and compliance with regulations.

100+ Years Combined Experience

Over 10,000 Clients Helped

We have been working with Miliken & Michaels for years and they never disappoint. They get the job done and are empathetic with customers, but tenacious and make our collections process super easy! Highly Recommend.
unnamed

Kim Tillinghast

Principal, Partner

Kim Tillinghast began her career in the banking industry in 1985. She graduated with a degree in Finance from West Texas State University in 1990 and has continued her education by earning her Series 24 General Securities Principal Exam and Certified Plan Fiduciary Advisor (CPFA™). Shortly thereafter she started her brokerage career at a traditional wirehouse in downtown Los Angeles, California in 1991. After relocating to Orange County, Kim became an independent financial advisor in May of 1993. She brings over 37 years in the banking and finance industry with experience ranging from designing, developing, employing and maintaining complex investment strategies, Pension Plans, Employee Stock Option Plans, Corporate Finance, Estate Planning and Transition. Outside of her career, she served as Co-Chair of the Dallas County Susan G. Komen Race for the Cure 2013 and 2014 and currently serves on the Board of the Tillinghast Society, Inc. With a deep love for animals, she continues to volunteer for multiple emergency animal response teams including Red Rover, HSUS, UAN, ASPCA and volunteers weekly at the Irving Animal Shelter. Kim also loves worldwide adventure travel and has many amazing experiences visiting almost half of the world’s countries and all seven continents, twice.

Karthik Muraliraj

CFP®, ChFC®, CLU®, RMA®, Partner

Karthik Muraliraj was raised in Fort Worth, Texas, and developed an interest in investing and economics at a young age. After graduating from the University of Texas at Austin with a Bachelor of Arts in Economics and a minor in Business, he started his career as a financial professional in 2008. Throughout his career, Karthik has continued to educate himself by gaining multiple designations. Since moving to Dallas, he has been an active member in the community—volunteering with organizations such as the network of Indian Professionals, Dallas Autumn Ball and Reading Partners. Karthik is an avid sports fan and enjoys supporting his alma mater as a proud member of the Texas Exes Dallas Chapter. In his free time, Karthik enjoys cooking, travel, fitness and spending time with this wife, son, dog, and cat.

Crystal Arredondo

MBA, CDFA®, CPFA™, Partner

Crystal Arredondo was born and raised in Germany. She moved to Texas following her parents’ decision to retire after serving an overseas career in the Armed Forces. Seeing firsthand the difficult transition to civilian life after retirement, Crystal obtained her MBA in Finance at the University of North Texas and began her career as a financial advisor. In 2009, she completed the Retirement Planning Specialist Program at the Wharton School of Business, University of Pennsylvania. In 2018, she earned her designation of Certified Divorce Financial Analyst® (CDFA®). In 2022, she earned the additional designation as a Certified Plan Fiduciary Advisor (CPFA™). As the daughter of an immigrant mother, she especially enjoys helping women and business owners make decisions that affect their financial independence. She served as the 2015-16 Chair for the National Association of Women Business Owners (NAWBO) and 2016-17 Chair for the NAWBO Institute of Entrepreneurial Development.

Philip Strunk

CFP®, CPA, Partner

Philip Strunk is a native of Houston, TX. Philip earned his Bachelor of Business Administration and Masters in Professional Accounting from the University of Texas at Austin’s McCombs School of Business. He earned his designation as Certified Public Accountant (CPA) in 2004 and CERTIFIED FINANCIAL PLANNER (TM) certification in 2010. Having started his career with Deloitte & Touche, LLP in 2005, Philip spent a year and a half in Deloitte’s Audit and Assurance Services group and provided a variety of financial services for a number of Fortune 500 companies. He decided in late 2006 that his talent and passion for investments were best suited for working with smaller groups and individuals. After obtaining the required securities registrations and insurance licenses, Philip became a financial advisor. The impact was plainly visible and more fulfilling. Philip serves as the Investment Director for MPACT.

John C. Farris

CAP®, CFS®, Partner

John C. Farris is a founding partner and has more than forty years in both public and private business serving in a variety of management and leadership capacities. John completed the Retirement Planning Specialist Program at the Wharton School of Business at the University of Pennsylvania earning the Retirement Planning Specialist designation. John and his family have a history of philanthropic giving through numerous non-profit organizations. John recently completed his designation as a Chartered Advisor in Philanthropy® (CAP®). He is also a member of The International Association of Advisors in Philanthropy. His primary goal is to help people give intelligently with love and thereby experience the true joy of helping others. John lives in Park Cities and has served on the Public Works Advisory Council, as finance director of the BSA West Park District, the BSA Troop 82 Executive Board, and as a BSA Assistant Scoutmaster for Troop 82, Dallas, Texas.